Trendmicro "starting your protection"

Why Use CJ Tech Support? Forums 6. Computer and Network Tech Support Trendmicro "starting your protection"

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  • #670
    Wazza
    Keymaster

    I use trendmicro internet security as the preferred anti-virus solution for windows pc’s. Every now and then, I get a problem where the software installs, but it just wont run. If i hover my mouse over the icon, a message appears saying that the program is “starting your protection”.

    Pretty frustrating waiting and not knowing what to do.

    If this happens to you, try this.
    Download the trendmicro trouble shooting guide.
    https://esupport.trendmicro.com.au/en-us/home/pages/technical-support/titanium-maximum-security/1105809.aspx

    expand the heading “How to uninstall your Trend Micro Security program using the Diagnostic Toolkit”
    Download TrendMicroDTK.zip

    Follow the steps in the article, using the numbers on the diagnostic tool.
    It will uninstall the old program and delete any temporary files associated.

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